Yes. All Harry & Rose skincare products are developed specifically for newborns and sensitive skin. They are dermatologist-tested, hypoallergenic, and made with gentle, naturally derived ingredients.

Our formulations include carefully selected natural ingredients such as:

• Coconut Oil for softening and moisture
• Calendula to calm and soothe
• Cottonseed Oil to protect and balance hydration
• Chamomile for delicate skin
• Aloe Vera & Sunflower for added nourishment

Every ingredient is assessed for safety in compliance with UK Cosmetic Regulations.

Yes, but only with a soft allergen-free scent that is gentle and suitable for newborns.

Where possible, we use naturally sourced and organic-grade ingredients to ensure purity and safety.

No. We do not test our products on animals, and our suppliers follow the same ethical standard.

Our luxury gift set includes:

• A large, soft bamboo hooded towel
• An adult-size bamboo wash mitt
• Baby Hair & Body Wash (No-Sting, gentle pH formula)

Yes. Our towels and wash mitts are made from bamboo and fine cotton, which are naturally hypoallergenic, ultra-soft, and ideal for newborn skincare.

Absolutely. You can ship your order to a different recipient's address and add a personalised note at checkout if you choose.

We accept major debit and credit cards, as well as other secure payment methods available at checkout.

Yes. A confirmation email is sent immediately once your order is placed.

Yes. All transactions are handled through secure, encrypted payment gateways.

Yes. All products meet the latest UK regulatory standards, including:

• UK Cosmetics Regulation
• Cosmetic Product Safety Reports (CPSR)
• Dermatological testing
• Packaging and labelling compliance

Yes. Our formulas are made for delicate skin and go through strict safety assessments to ensure suitability for babies with dryness, irritation, or common infant skin concerns.

Most UK orders are delivered within 2–5 working days once dispatched. Delivery times may vary seasonally.

International shipping may be available depending on your region. Options will appear at checkout.

If tracking is available, it will be included in your dispatch confirmation email.

If your parcel is delayed or missing, contact us at info@harryandrose.com and we will assist promptly.

Yes. Under UK Consumer Contract Regulations, you have 14 days from receiving your order to request a return. Items must be unopened, unused, and sealed.

For hygiene and safety reasons, we cannot accept returns of:

• Opened skincare or bath products
• Used towels or wash mitts
• Unsealed hygiene-sensitive items
• Personalised items
• Free gifts or gift-card purchases

If returning due to a change of mind, customers cover postage. For faulty or incorrect items, we cover all return costs.

Once your return is received and inspected, refunds are processed within 14 days. Your bank may require additional time for the funds to appear.

Please contact us within 30 days with your order number and photos. You may be entitled to a replacement, repair, or refund under the Consumer Rights Act 2015.

Our complete Refund & Returns Policy is available on our dedicated page, outlining all consumer rights and procedural steps.

Our Privacy Policy explains how we use, store, and protect your personal data in accordance with UK GDPR. It includes details about data collection, lawful basis for processing, retention periods, and data subject rights.

Yes. Our Cookie Policy explains how essential and optional cookies are used, as well as how to manage or withdraw your cookie preferences.

Our team is always here to help. You can contact us at:

📧 info@harryandrose.com

We aim to respond within 48 hours.